Alerts Schedules

The Alerts Schedules page allows administrators to view and manage all existing alert schedules, their associated executions and rendered alert messages.

Admins can access the main schedule listing, the job executions panel and the outputs panel

Schedule Listing

Each schedule listed will displays:

  • Actions: take an action, like stopping or editing the alert schedule. See below for details.
  • Alert Name: the name of the schedule job.
  • Source: the name given to the content item from which the alert was built.
  • Type: the schedule type (once or recurring).
  • Owner: the user who currently owns the schedule job.
  • Start Date: the start date and time of the schedule job.
  • End Date: the end date and time of the schedule job (if the schedule was recurring, and an end date was assigned to it).
  • Creation Date: the date and time that the schedule was created.
  • Description: the description given to the alert job file.
  • Schedule ID: the ID of the schedule job.

From the Actions panel of each schedule, admins can:

  • Stop Schedule:click to stop the schedule job - it can be restarted if needed. If the schedule type was Once or the schedule has ended, the Stop button will be disabled.
  • Start Schedule: click to start a schedule that was stopped. If the schedule type was Once or the schedule has ended, the Start button will be disabled.
  • Info Icon: hovering over the icon will show:
    • Creation Date: the date and time that the schedule was created.
    • Schedule ID: the ID of the schedule job.
  • From the action menu:
    • Edit Schedule: click to edit the schedule
    • Delete Schedule: delete the schedule.
    • Got to Item Location: go to publication's location in the CMS.
    • Change Owner: change the schedule owner.
    • Copy : copy the schedule
    • Load Discover Snapshot: open a snapshot of the data discovery and query results from the time the alert was configured.
    • Open Item: open the content item.
    • Audit Trail: view the schedules audit history

Clicking on the schedule will open the Job Executions panel (see below).

Edit a Schedule

Click a schedule's Edit icon from its Actions column to open the Edit schedule panel, where you can define the schedule and distribution for the alert.

Change Schedule Ownership

Change the schedule's owner if the user driving the schedule needs to be changed (or the password reset when using an provided account). Click the Change Owner item in the Actions menu to open the Change Schedule Ownership dialog. The dialog displays the schedule name and the current schedule owner. Select the new schedule owner from the drop down and click Apply.

Job Executions Panel

Click on a schedule listing to open its Job Executions panel, where you can rerun the job, see its progress, and see the date and time the job was last executed.

Output Panel

Click on a job to open its Output panel where you'll see:

  • Actions: re-run the job.
  • Status: the status of the alert execution (successful in green, pending in yellow, or error in red).
  • State: indicates if the given alert type (up, down, or same) was met.
  • Message: indicates the message generate in the alert.
  • Start Date: the start date and time of the alert execution.
  • End Date: the end date and time of the alert execution.

From the top right corner of the panel (red arrow below), you can re-run listed jobs, or re-run all the failed listed jobs.

Schedule Manager Macro Buttons

The macro buttons are available in the top right hand corner of the schedule manager.

  • Purge - after selecting one or more schedules using the check boxes, this function will hard-delete the schedule and all its associated content and outputs
  • Delete - after selecting one or more schedules using the check boxes, this function will soft-delete the schedule, removing it from the list
  • Show Old One-Offs - by default, all one-off schedules are hidden from view except those that have been executed in the last 24 hours. Use this button to see old one-off schedules.
  • Show Inactive Recurring - by default, all completed recurring schedules that have ended are hidden from view. Use this button to see expired, inactive recurring schedules.
  • Show Deleted -allows managers to view all soft-deleted schedules previously deleted.